Fire and Rescue Service comments, compliments and complaints | Oxfordshire County Council

Fire and Rescue Service comments, compliments and complaints

How to send us feedback or make a complaint about the Fire and Rescue Service.

The Fire and Rescue Service is passionate about delivering top quality Customer Service.

Delivering excellent Customer Service benefits us as individuals, our organisation and our customers. We also know that we need to continually adjust and improve our levels of Customer Service because we need to meet the changing needs and expectations of our customers.

How to send feedback

This will help us to improve the service which you receive.

Help us to improve our level of service


How we use your data

In this form, we ask for some personal information (such as name, address, postcode) in order to fulfil your request. This information is held securely and is only used to provide you with the service you have requested. Any processing of your information is carried out in line with the requirements of current data protection legislation. Further details about how we process personal data can be found in our Privacy notice.


How to make a complaint

If you are unhappy about the Fire and Rescue Service you can submit a complaint online.

Find out more about how to make a complaint about Oxfordshire County Council.

Last reviewed
10 May 2018
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