News and updates for adult social care providers | Oxfordshire County Council

News and updates for adult social care providers

Weather alerts, health and safety, shared protocols, news, and information.

Please let us know if you need information that is not listed below.

On this page:

2018 news and updates

Oxfordshire co-production champion 5/6 June

In Oxfordshire we want to create a future where all health and social care services are co-produced with people. To do this we are setting up a network of co-production champions. Read our flyer for more information (pdf format, 122Kb).

2017 news and updates

Winter readiness update (pdf format, 3.5Mb)

Contact information for adult social care

As part of our ongoing communications we want to make sure that you have the most current contact details for Adult Social Care teams.

If you need to contact Adult Social Care the main number is 0845 050 7666.

In circumstances where you need to contact a locality team directly, then the contact details are:

If you are already in contact with a social worker or other member of the social care team regarding a specific service user, you should have their contact details, including their mobile phone number and be able to contact them directly, rather than through
the team contact details.

Contact details for the review team remain the same as they are now.

Telephone: 033 00 535120

New Short Care Service - 4 December

A new Short Term Care Service (pdf format, 260Kb) will start on 4 December. It will be provided by Day and Night Care Assistance (DANA) and will take referrals from the Reablement Service provided by HART

Free flu vaccinations for care staff

From Wednesday 15 November, everyone working in direct care can go to their local pharmacy or GP practice and ask for their free flu jab. Staff simply need to present their ID badge as proof of employment.

Flu can be an unpleasant disease for healthy people, but for vulnerable people it can be fatal. Many people with flu show no symptoms, meaning social care workers who feel fit and healthy can unwittingly infect the people they care for.

Please do everything you can to make your staff aware of how to get their free flu jab. Attached is a poster for you to display (pdf format, 2Mb) and a frequently asked questions sheet (pdf format, 358Kb) to provide to your staff. We are running an advertising campaign on local radio, in local newspapers and on social media to help you spread the word.

Oxfordshire County Council and the NHS in Oxfordshire greatly value everyone working in health and social care and we need your staff to stay well to deliver vital services.

Free flu jabs for care workers in Oxfordshire is an extension to the national flu campaign. It is for those people who are not already eligible for a free flu vaccination – such as those who are pregnant, aged 65 or over, have a long term health condition (check eligibility) or are a carer for a friend or relative. Any care worker who has already been invited for a free flu jab by their GP is encouraged to get their vaccination via this route.

Further information

This initiative is part of flu strand of the national NHS Stay Well this Winter campaign.

Adult Social Care - sleep-in shifts

Thames Valley 111 - care homes

From 5 September 2017 South Central Ambulance Service NHS Foundation Trust (SCAS) will launch the new Thames Valley 111 telephone service (pdf format, 388Kb) (Thames Valley Urgent Integrated Care).

Look to the future to fix workforce problems

Social care employers across the country will have access to a brand new, free resource to help them plan and develop their workforce.

We have worked in partnership with Skills for Care to develop the new workforce planning and development tool to help social care employers get to grips with the complexities of workforce

The tool uses a simple question and answer format to help employers explore the factors that affect workforce capacity and capability. It then sends a personalised email report to the employer which includes recommendations for action and links to further
resources and guidance.

More information on the Skills for Care website.

Pressures on health service - letter from Oxfordshire CCG

Hospital fined after safety failings led to dementia patient’s death

Link to HSE site

CQC recently raised concerns about a vulnerable service user who was seen supervised, in a bathroom where bath water had been identified as a possible hazard in Stowford House.


Skills for Care training seminars

We've been working with SE ADASS and Skills for Care to make information, guidance and training on values-based recruitment and interviewing more widely available to social care providers in England.

Skills for Care have now published a programme of training seminars which we hope will be well taken up by social care providers, including those in Oxfordshire.

Dates and venues

We are providing venues for two of the events in Oxfordshire, but providers can attend events elsewhere if they prefer.

Recruiting for values in adult social care - 9 February 2017
Oxfordshire County Council (County Hall, New Road, Oxford OX1 1ND). This is OCC's copyrighted training course on interviewing for values and behaviours, which Skills for Care is delivering on licence.

Delegates will leave the course with the skills and techniques they need to identify and assess whether a candidate has the values and behaviours needed to work in social care / their organisation.

The Oxfordshire Safeguarding Adults Board

Training dates for 2017

If you have queries about the training, email

General information

Business continuity

Care Act: resources for providers

Care home support

Data security and information governance

Dignity, equalities and human rights

Funded nursing care - latest letter

Market position statement

Market position statements published by Oxfordshire County Council.

The statements show how we commission services and our understanding of demand now and in the future.

Prices and rates

Safeguarding (adults and children)

Health and safety 

Fire risk assessments - 365Alive

Shared care protocols

These joint working protocols have been developed by Oxfordshire County Council's Social and Community Services and The Primary Care Trust in Oxfordshire who represent the independent providers of domiciliary care services in Oxfordshire.

They are used when clients living in their own homes in the community require health and social care services from the Primary Care Trust and Social and Community Services to be delivered by providers of domiciliary care services.

2016 news and updates

HSE - care home fined after resident choked

Eligibility assessments - new process

Further to the previous correspondences we have now started introducing the new processes for eligibility assessments for Funded Nursing Care.

As previously stated, from now on:

  • there will need to be a Continuing Healthcare Checklist completed for all people claiming Funded Nursing Care to check that they are eligible
  • these claims will have to be ratified by a FNC assessor within Oxford Health NHSFT (who are commissioned to provide Oxfordshire’s CHC assessments).

Therefore we are now asking Nursing Homes to complete the CHC checklist as part of their usual admission assessment for all new FNC claims. If the Nursing Homes are unable to complete the CHC checklist they will need to contact the CHC team from Oxford Health NHSFT. As of Monday 14 November only the claims that have gone through the eligibility assessment will be processed for payment.

Oxfordshire CCG will continue to work with OCA about the impact on care homes and any inputs necessary to support the new process.

If you have any queries please do not hesitate to contact:

Sonja Janeva
Senior Commissioning Manager
Oxfordshire Clinical Commissioning Group
Jubilee House 5510
John Smith Drive
Oxford Business Park South
Tel: 07825551700

Care home provider forums

Letter to all contracted providers 19 October 2016

The new model for adult social care - responsible localities

Funded nursing care - letter to care homes

National Living Wage presentations

Dynamic Purchasing System (DPS)

Information and joining instructions for new Dynamic Purchasing System.

NHS-funded nursing care rate for 2016 to 2017

The NHS contribution towards the costs of a place in a care home with nursing is being increased on an interim basis to £156.25. Read more on the GOV.UK website.

Care home fined after resident died from scalding injuries

A care home company based in Middlesex has been fined after an elderly resident of a Surrey home died from scalding injuries. 

Care home provider meeting - 2016

The national minimum wage and ACAS advice

Council budget - January 2016

Flu plan: winter 2016-17

BUPA care homes fined £400,000 after bedrail failures

Guidance for the administration of medication in care homes

RIDDOR reporting guidance for care homes 

Reporting of Injuries, Diseases and Dangerous Occurrences Regulations information on the Health and Safety Executive website

Care homes best practice guidelines

Healthwatch Oxfordshire wanted to examine good practice in engaging with relatives and residents in care homes. They looked at existing best practice guidelines. They have published their report and results for circulation to all care homes in Oxfordshire. Read the full report on the Healthwatch website.

Last reviewed
13 February 2018
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